The cost of workplace disputes across UK businesses is horrendous – both in terms of financial cost and loss of workplace well-being. An in-depth study by Professor Richard Saundry of…

James is pretty typical of the modern, fast-rising, talented middle manager struggling to get to the top table. His pay and bonuses are healthy, even in these hard times. He…

It started off, like many disputes, with an annoying disagreement, this time over-shift patterns. The Team Leader was asked by his manager to have that “difficult discussion” with the protagonists.…

David Ogilvy, the British advertising tycoon often known as the ‘Father of Advertising’, coined the famous phrase: “The customer is not a moron, she’s your wife”. The politically incorrect point…

The late-night phone call from one of our next generation leaders in training had more than a touch of desperation about it. The voice on the end of the line…

A quick story about George. Sitting on a potential goldmine….but frozen stiff with fear, so much so that he couldn’t act. Usual list of woes. Too many bills. Not enough…

We’ve nearly all heard of the parable about giving a man a fish and he will eat for a day….but teach a man to fish and he will….. Sit in…

When are you going to turn things on their head and get your life back? You might think you are running your business, but chances are the business is running…

The most common objection I get for my coaching services is “ I don’t know if I can afford it”. Or something like that. Sure, on the surface, business coaching…

A certificate to hang on the wall telling the world you are “educated” in business studies certainly doesn’t cut much mustard if you’re struggling to get the cash to pay…